PRIVACY POLICY

Your privacy is important to us. This Privacy Policy explains how information is collected, used, and protected through this website and related communications.

J & O Capital Solutions LLC, doing business as johnowensplaybook, is committed to protecting your privacy.

J & O Capital Solutions LLC is the parent company of johnowensplaybook. johnowensplaybook operates under J & O Capital Solutions LLC and may conduct business under the johnowensplaybook name.

This Privacy Policy explains how we collect, use, and protect your information when you visit this website, submit a form, or book a call related to joining the team.

By using this website, you consent to the practices described below.


Information We Collect

We may collect non-public personal information from clients, including but not limited to:

Full name

Email address

Phone number

Any information you voluntarily submit through forms or scheduling pages

Technical data collected through cookies and similar tracking technologies, such as IP address, browser type, device information, pages visited, and time spent on the site.

These technologies are used to enhance user experience, analyze traffic, and support compliance with A2P messaging practices, including verifying user activity, managing consent, and limiting message frequency.

You can control or disable cookies through your browser settings, but doing so may affect the functionality of certain features on the site.

We only collect information necessary to communicate with you regarding recruiting, scheduling, and next steps.


How We Use Your Information

Your information may be used to:

Respond to your inquiry or provide policy status reminders

Confirm or remind you of scheduled calls

Share information about the opportunity

Provide follow-up related to onboarding, training, or next steps

Communication may occur via:

SMS (text message)

Email

Phone call (when applicable)

We do not sell, rent, exploit, or share client information for marketing or promotional purposes.


Communication Consent

By submitting your information, you consent to receive SMS and email communications from J & O Capital Solutions LLC / johnowensplaybook related to:

SMS (text messages)

Email

Phone calls, when necessary

Message frequency varies based on service activity.
You may opt out of SMS communications at any time by replying STOP.

SMS & Email Communication

BY SUBMITTING YOUR INFORMATION, YOU CONSENT TO RECEIVE SMS AND EMAIL COMMUNICATIONS FROM J & O CAPITAL SOLUTIONS LLC / johnowensplaybook RELATED TO:

Call confirmations and reminders

Follow-ups after scheduled conversations

Information about joining the team

Updates related to onboarding or training

Message frequency may vary. Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP.
You may unsubscribe from emails using the link provided in any email.


Data Protection

We take commercially reasonable steps to protect your personal information. Access is limited to authorized individuals involved in recruiting, communication, and onboarding.

WE DO NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION.


Third-Party Tools & Information Sharing

NO MOBILE INFORMATION WILL BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING OR PROMOTIONAL PURPOSES.
TEXT MESSAGING ORIGINATOR OPT-IN DATA AND CONSENT WILL NOT BE SHARED WITH ANY THIRD PARTIES, except for aggregators and service providers required to deliver SMS communications.

Information may be shared with subcontractors strictly for operational purposes such as customer support or system maintenance.
All other use cases exclude text messaging opt-in data and consent.


Your Rights

You may request:

Access to your information

Corrections to your information

Removal of your information from our system

Requests can be made by contacting us directly.


Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services or compliance requirements. Continued use of the website constitutes acceptance of any updates.SMS & Email Communication

J & O Capital Solutions LLC, doing business as johnowensplaybook, is committed to protecting your privacy.

J & O Capital Solutions LLC is the parent company of johnowensplaybook.
johnowensplaybook operates under J & O Capital Solutions LLC and may also conduct business under the name johnowensplaybook.

Supporting agents with real systems, hands-on training, and long-term growth.

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